Satisfaction Guarantee

​

If you are not satisfied with our Art Supplies, please contact us and we will find the best solution for you. We want you to be 100% satisfied with your purchase.

​

Returning your product if it’s unwanted:

If you are not completely satisfied with your purchase you can:

- return your items within 30 days following receipt or your parcel

In any case the item must be returned in unused condition in its original package. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.

​

Returning your product because it has a fault

​

If the goods are damaged, faulty on arrival or we sent you incorrect order please contact us within 48 hours and we will arrange replacement of the goods or issue refund (we will also refund your initial postage and packing charges).

​

How to return?

1. Send us an email at hello@artizity.com for return instructions

2. Please include the return form and fill in the code that best explains the reasons for your return.

3. Place the Return form together with the item(s) you wish to return in a suitable bag/box.

4. Send it to the address below:

MB Tapybos studija 

Žygio g. 91, LT-08234

Vilnius, Lietuva

​

​

​

​