FAQ

Find an item you want to buy. Click on the product size. Add the quantity of product you would like to buy in the quantity window. Then click Add to Cart to add the item to your Cart. Once you've finished shopping, click the Proceed to Checkout, which you could find on in the Cart. Once you have reached the checkout screen, if you have a coupon code, enter it in the box bellow your shopping bag summary on the left and click Apply Coupon. Otherwise, click the Proceed to Checkout button. You will be given couple of delivery options. Mark radio button next to delivery option, which based on speed of delivery and costs fits your needs and click Calculate shipping costs. Enter your email address to to use Checkout as a guest or if you are an existing Artizity customer, please enter your username and password and return to Checkout. Registering makes it easier to place orders in the future. The online instructions make the registration process easy. You have the option to continue without registering, but you will still need to input your personal details. If you're a new Artizity customer, you'll need to enter your delivery and billing details. If your billing address is the same as delivery one just tick on the box to indicate that. Mark radio button to payment option. Place your order

You can use these payment methods to pay for your order: 1.Bank account linking is a feature that allows clients to link their bank account to a mobile application or a website and pay for goods or services directly through their bank. 2. Credit or Debit Cards (Visa, Mastercard). You will get an email confirmation containing payment details. We take your security very seriously, so your information is safe with us.

If you'd like to change your order, contact customer support through live chat or email: hello@artizity.com All the changes can be made when your order is not sent. You can make changes in your order only during business hours Monday-Friday, 9:00 AM - 5:00 PM (GMT +3). We cannot change the order details for you on Saturday or Sunday.

Your order can be canceled only when it's not sent to you. You can initiate the cancelation process through Artizity live chat or email: hello@artizity.com You can cancel your order only during business hours Monday-Friday, 9:00 AM - 5:00 PM (GMT +3). We cannot cancel orders for you on Saturday or Sunday. If your order is already sent out and you have a tracking number, you cannot process the cancellation; you can initiate a return once you receive your order..